Benefits:

Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development

Position Summary: The Host/Busser is the first and last point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a clean, comfortable dining environment. This dual role combines greeting and seating guests with supporting the service team through table resets, cleaning, and maintaining the flow of the restaurant.

Key Responsibilities:

Hosting Duties:

Warmly greet guests and manage the waitlist with professionalism and friendliness.
Accurately quote wait times and communicate seating availability.
Escort guests to tables and provide menus.
Assist in answering phones, taking reservations, and handling to-go orders when needed.

Bussing Duties:

Clear, sanitize, and reset tables quickly and efficiently.
Assist servers with delivering food, refilling drinks, and pre-bussing when necessary.
Maintain cleanliness and organization of the dining area, host stand, and restrooms.
Support overall team operations to keep service running smoothly.

Key Qualifications

Friendly, outgoing personality with strong customer service skills.
Ability to work in a fast-paced environment with a positive attitude.
Strong teamwork and communication skills.
Attention to detail and commitment to cleanliness and safety standards.
Reliable and punctual; must be available to work mornings, weekends, and holidays.
Previous restaurant or hospitality experience is a plus, but not required - willing to train the right candidate.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Want to join the Big Bad team? We offer great opportunities for growth.

We are seeking individuals for all positions at all Big Bad Breakfast locations constantly. We hire folks with a positive attitude and who are willing to work and learn from our experienced staff and management, regardless of age, race, gender or religious preference. We strive to create a workplace that is balanced, pleasant and as enjoyable as a busy restaurant workplace can be.

Please take a moment to fill out our initial application and we will be in touch!

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Do you have any previous experience in a breakfast or high-volume restaurant?*

Are you familiar with fast-paced, early morning shifts?*

Are you available to work early mornings, weekends, and holidays?*

Are you available to work starting before 6 am?*

Are you comfortable interacting with customers?*

Are you able to follow food safety and sanitation guidelines?*

Do you have reliable transportation to get to work on time?*

Do you handle feedback well from managers or coworkers?*

Are you willing to help in other areas of the restaurant if needed?*

Can you follow written and verbal instructions accurately?*

Do you enjoy working in a team environment?*

Do you stay calm and polite under pressure?*

Are you able to manage your time effectively during a busy shift?*

Are you open to coaching and constructive criticism?*

Do you feel confident asking for help when needed?*

Are you okay with changing your schedule occasionally to help the team?*

Do you adapt well to new systems, tools, or menus?*

Do you believe creating a great guest experience is everyone's job?*

Are you familiar with or interested in our restaurants culture and values?*

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Have you worked in a front-of-house restaurant position before? What was that position?*

Do you know how to use a POS system or are you comfortable learning one?*

Can you stay calm and polite when handling complaints or issues?*

Are you comfortable upselling menu items or specials?*

Do you understand the importance of guest satisfaction in your role?*

Are you willing to help buss tables, run food, or support other roles when needed?*

Are you open to learning new positions or being cross-trained?*

Do you have any experience in role leadership? Head wait, Lead bartender, Lead host, AKM, etc...*

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BENEFITS

Health Insurance

Flexible Schedule

PTO

Employee Discount